How to create an authentic tone of voice for your content

LCM • 11 December 2018


One of the key issues which can make the difference between customers trusting your company or not – is the authenticity of your messaging.

It needs to reflect your business values and your mission in the world.

You need to make sure your written tone of voice ‘sounds’ like you. Maintaining your unique tone of voice across all of your messaging whether that’s in marketing materials, packaging, branding, PR and customer experience,really sets you apart.

If your business has no consistent approach it will be hard for customers to relate and trust it.

Think for example of the words on your website, leaflets, posters, giveaways, signage; the way your sales people talk. If you audited everything that sells and talks about your business, would it ‘sound’ like your brand?

At LCM our expert writers craft beautifully-written copy to complement your brand. We have experience writing white papers, brochures and leaflets for many different businesses.

Your organisation needs a unique, consistent tone of voice. It’s a subtle part of your brand. Our expertise is to capture that tone of voice in writing, so that when people read what you’re saying, it measures up to the real you and your values.

Establishing a tone of voice in the first place is the tricky part and it can be an incredibly difficult thing to do for your own business. You need to look at what you stand for, how you want to be perceived and how you want to position yourself in the market place.

At LCM we can work with you to establish your tone of voice to make sure it works fully for the business. We listen to who you really are, and to what your customers want to hear.

We’ll spend time with you to make sure that the copy we write demonstrates a depth of understanding of your organisation and the same personal flair you and your team deliver when you’re face-to-face in your market.

Getting your tone of voice right from the beginning and ensuring it is authentic to your business is the key to underpinning a successful brand and marketing campaign for your company. Without it, your messaging will become confused and sound conflicting.

How can LCM help?

If you’d like help with creating a tone of voice, and developing written content that rings true, please get in touch with us at LCM and we will be happy to talk through what you are trying to achieve. We will ask you guided questions to find out if you need our kind of input, or if another route is best for you.



Telephone 01489 891870 or email info@lcm.co.uk

by Lizz Clarke 7 June 2023
Thank you Gaia Rosenberg Colorni
by Lizz Clarke 22 March 2023
Those in niche markets sometimes think that potential customers do not search on the web for their type of products and services. However, they probably do...
31 January 2023
As the owner manager of a business trading B2B, you are probably already aware of how to generate leads.
by Lizz Clarke 15 August 2022
People often tell me they're frustrated with their website support
by Lizz Clarke 25 October 2021
Know the key elements and rules that you should follow when creating visuals to ensure that you deliver the right message to your audience.
by Lizz Clarke 15 October 2021
Know what you need to do when are planning on expanding your business into a new market. Read here to get tips and information.
by Lizz Clarke 16 March 2021
All businesses want to optimise revenue. Your business strategy will identify ways of driving revenue; your marketing team will generate awareness and leads; your sales team looks at the most effective ways of converting leads to sales, and then your customer service helps to keep customers buying. Another key factor to consider is your brand.
by Lizz Clarke 4 March 2021
If someone you trusted said to you, “I think we should rebrand”, what would be your first thought? Maybe panic, fear and an overwhelming feeling of not knowing where to even begin? You are not alone. A rebrand can seem like a mammoth task and one that you may think you just don’t have the time for, but you might be missing a trick.
by Lizz Clarke 18 December 2020
From a young age we grow up immersed at Christmas in a fairy tale world of elves, reindeers and sleighs, and the ubiquitous image of a man in a red suit squeezing himself down our chimneys. As adults we still get excited about the magic of Christmas, the hope it brings and the joy of being a part of something magical.
by Lizz Clarke 15 December 2020
Whether you already have brand guidelines in place or have launched your business without them, it is never too late to think about developing your brand and creating brand guidelines for your business.
More posts
Share by: